Each agency will update its pages with current information. Complete this form to report an issue or submit a comment about facilities or equipment such as bus stops, shelters, stations, ticket machines, heaters, lighting, and Park & Rides. KING COUNTY, Wash. — Soon hundreds of King County Metro drivers will be out of work. Open 6:00 AM to 8:00 PM for trip planning and lost & found calls. Our staff is ready to assist you. Legendary Sonics coach wants to help Seattle, if NBA expands, COVID-19 transmission flattening in Washington state after spike, officials say, NBA commissioner: 'Seattle will be at the top of the list', D.J. A form is available at each King County Sheriff’s Office (KCSO) location and on our web site. 3. News. 201 South Jackson St. Not only are we settling into our new structure (shifting from a division to a department), we are hiring more employees, increasing service, working on base expansion, and continuing to create innovative mobility services for our customers. King County Metro bus driver dies after contracting coronavirus Metro in a statement confirmed the death Thursday of 59-year-old Samina Hameed. Robertson said a combination of reduced routes and increased transient riders is leading to overcrowding on Metro Transit buses. 201 S. Jackson St. Become a certified small business contractor or supplier, Find certified small business contractors and suppliers. We are popular locally and admired nationwide for our innovative transit services, pioneering green practices, and visionary approach to meeting the transportation needs of the county’s growing population. The driver will tell you whether or not they can make your requested exception. He snapped two pictures of his commute last week, showing riders failing to stand six feet apart. The supervisor who arrived admitted fault! Metro Transit does not require part-time applicants to have a CDL to be hired for the bus operator position, but candidates must get a Commercial Driver Permit with Airbrake and Passenger endorsements before entering a training class and starting the training process. Robertson said it doesn’t seem the limits are working on popular routes like his. “It’s packed. King County Executive Dow Constantine and transit riders across the county celebrate the contributions of our hard-working bus drivers, Access drivers, rail operators, streetcar operators and Water Taxi crews. 32 King County Metro reviews. You may file a complaint in person, by phone, online, or by mail. Seniors and higher-risk customers who need additional assistance can come into the office on Tuesdays from 8:30 AM to 9:30 AM and Thursday from 3:30 PM to 4:30 PM. Community, News. The Customer Response Office serves as the liaison between King County Metro Transit and the many users of its services. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up. There are several ways for you to reach us. Seattle, WA 98104-3856, King Street Center Please take a moment to thank your driver—it can be as simple as a smile and a wave when you board the bus or train, and a "thank you" when you leave. But drivers can let more people on. Note: Please use this form to report your experience with Metro services. Reed finding a home and a major role with the Seahawks, Doctors urge caution as Seattle celebrates a Christmas like no other under the pandemic, King County Metro bus driver dies after contracting coronavirus, Some bus drivers pleading with King County Metro to offer more protection from coronavirus. We’re asking for our customers’ patience if an at-capacity bus passes their stop or if a bus that stops to allow passengers to exit looks full.”, Switzer also said the transit agency is adding security personnel, who will be “monitoring designated coaches and terminals where there has been reported crowding or increases in riders who are not reserving transit for essential travel.” His statement continued, “We’re also coordinating with the Healthcare for the Homeless Outreach Taskforce to share information with service providers to give non-destinational riders more information about available resources during the COVID-19 public health crisis.”. It’s standing room only,” he said. “It just gives me pause because I know it’s unhealthy and not a safe situation at all,” he said. Notifications can be turned off anytime in the browser settings. Monday through Friday from 8:30 AM to 1:00 PM, and 2:00 PM to 4:30 PM. Call Customer Relations at 202-637-1328. Call 206-296-0100, or go to departments, agencies, & offices . Metro and regional transit agencies sign onto APTA health and safety program Submit a Customer Contact Form. It's hard to tell so just be sure to be extra early if you're catching a bus that comes once an hour. KSC-TR-0324 King County, with more than 1.3 million registered voters, is the largest jurisdiction in the United States to conduct all elections by mail. The transit agency announced it will lay off 200 part-time bus drivers in early August. This office is usually the only office most customers call or visit when they have a commendation, complaint or service request. Metro Transit recently unveiled new passenger limits to support social distancing: 12 riders to every 40- foot bus and 18 riders to every 60-foot bus. 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